Privacy Policy

This Privacy Policy describes how Epic Tickets will collect, utilise, and protect the personal information of our customers. When using our website, you are consenting to the practices defined in this Privacy Policy.

Please note that persons under the age of 18 are not eligible to use Epic Tickets unsupervised, and we ask that persons under the age of 18 do not submit any personal information to us. If you are under the age of 18, you may only use this site under the supervision of a parent or guardian.


We collect information about you in a range of ways:

Information you give us

We collect personal information including your name, postal address, email address, phone number, payment and billing information, and other information you provide directly on our website. You are only required to provide this information when you make a purchase on Epic Tickets or sign up for our newsletter.

Information we get from others

We may collect information about you from other sources, and add this to the information we collect from this site.

Information automatically collected

We may automatically collect information about you and your computer, such as your browser type, browser language, access times, IP addresses, and other information about your use and actions on our site.


We may log information using cookies. Cookies are small data files stored on your computer by a website. They help us count visits and see which parts of our site people use and like, which helps us to improve it for our customers.


We may use your personal information for a number of purposes:

  • To operate, maintain and improve our site, products and services.
  • To send information including confirmations, invoices, technical notices, updates, and support and administrative messages.
  • To communicate about promotions, upcoming events, and other news about products we offer.
  • To respond to comments and questions and provide customer service.
  • To link or combine user information with other personal information.
  • To provide and deliver products and services customer requests.
  • To protect, investigate and deter against fraudulent, unauthorised, or illegal activity.


Epic Tickets will not share, sell or rent our customers’ personal information to third parties. We assure that we keep your personal information confidential.


If you have any questions about our Privacy Policy, please email us using the contact form, or chat to us on the Live Chat. Please do not include your credit card number or other financial or sensitive information in your email.


We may update this Privacy Policy from time to time. An updated copy will be posted here with a new Last Updated date below.

This Privacy Policy was last Updated on 16th July 2015.